Last updated: June 2026

Welcome to Qaydoum.

This page explains how we work, what our services cover, and what we need from you to deliver your service clearly and smoothly.

By ordering any Qaydoum service, you agree to the terms stated on this page.


Nature of Qaydoum Services

Qaydoum provides digital, operational, and consulting services for e-commerce stores, especially on the Salla platform. Our services include store creation, development, operations, marketing, visibility improvement, and selected store-related setup tasks.

Our services are delivered through human expertise and professional execution. They are not physical products and are not shipped items.


Service Scope

Each Qaydoum service has a clear description that defines what is included and what is not included.

The service includes only the items stated on the service page or in the selected options at checkout. Any request outside the agreed scope is quoted and agreed on separately.

External fees such as platform subscriptions, domains, email tools, ad budgets, official authority fees, or third-party provider fees are not included in Qaydoum’s service price unless clearly stated.


Client Responsibilities

To deliver your service properly, the client must:

  • Provide the required information, files, and materials.
  • Grant the needed access permissions to the store or related platforms.
  • Make sure all submitted information and materials are accurate.
  • Own the rights to use any images, content, logos, or files shared with Qaydoum.
  • Follow up through the approved communication channel during the service period.

Any delay in providing requirements or access may affect the delivery timeline.


Qaydoum Responsibilities

Qaydoum is committed to delivering the service within the agreed scope and in a professional, organized manner.

We also commit to communicating with the client during the service process and keeping client data confidential, using it only for the purpose of delivering the agreed service.


Pricing and Payment

Service execution starts after the order is confirmed and payment is completed, unless otherwise agreed.

Some services have fixed pricing, while others start from a base price and may vary depending on store size, product count, or scope.

Any external costs are not part of Qaydoum’s service price and are the client’s responsibility.


Delivery Timeline

The delivery timeline is stated in each service description.

The timeline starts after all required information, materials, and access permissions are completed, not only from the time the order is placed.

Delivery time may vary depending on data readiness, store size, product count, or required approvals from the client.


Ownership and Content Rights

After the service is completed and paid for, the delivered outputs belong to the client within the scope of the completed service.

The client is responsible for any images, logos, text, or files shared with Qaydoum and must have the right to use them.


Limitation of Liability

Qaydoum does not guarantee specific sales, revenue, or performance results. Results depend on multiple factors, including the product, market, competition, budget, content quality, and customer behavior.

Qaydoum is not responsible for failures, restrictions, decisions, or technical issues caused by external platforms, service providers, or official authorities.


Confidentiality

We keep client information and store data confidential and use it only to deliver the agreed service.


Updates to These Terms

These terms may be updated when needed. The version published at the time of ordering applies.


Contact

For any questions about these Terms of Service, contact us through:

WhatsApp: 966543650060

Email: [email protected]